T-Max® Manager (all versions) Error Codes

SOLUTION

• Load the T-Max® Manager with the newest version of software.
• Check to see if the timer in the room is losing power at the start or end of session. If it is, the timer may have to be serviced.

• Cycle Power to the 1A, 3A, or 3W/G2™.
• If error occurs repeatedly or does not go away when you cycle power to the timer, replace the Max Time chip located on the back of the 1A, 3A, or 3W/G2™.

If your timer is in the tanning bed, contact your tanning bed manufacturer.

• If you are not using a T-Max® Sentry, set parameter 4 to 0 on the T-Max® 1A, 3A.

Check to see if bed is off or illuminates momentarily.

If bed is off:

1. Check power to the bed.
2. Check outlet bed is plugged into.
3. Check circuit breaker.
4. Swap 1A or 3A with one that is known to work.

If bed illuminates momentarily:

1. Make sure T-Max® Sentry is connected properly (refer to T-Max® 1A or 3A User’s Guide).
2. Have electrician check current draw on tanning bed. If the bed draws less than 10AMPS, the wire from the bed needs to be wrapped around the T-Max® Sentry one time. Refer to the T-Max® 1A or 3A User’s Guide.

• This is an indication that your tanning bed is on when it should not be. If your timer is in the tanning bed, contact your tanning bed manufacturer.
• Have a certified electrician disconnect the wires from the “J3-Contact” screw terminal on the back the of the 1A, 3A, or 3W/G2™. If the tanning bed stays illuminated, contact the tanning bed manufacturer. If the tanning bed turns off, the 1A, 3A, or 3W/G2™ will have to be replaced.

1. Cycle Power to the 1A, 3A, or 3W/G2™.
2. If error occurs repeatedly, or does not go away when you cycle power to the timer, replace the Max Time chip located on the back of the 1A, 3A, or 3W/G2™.

If you are experiencing E6 errors on the T-Max® Manager, Manager G2™, Manager Pro, or Manager Touch but the timer does not show an error code, refer to the section on this site for communications errors in either the wired or wireless installations, depending on your configuration.

If 96 appears on the timer in the room, the timer has reached its profit sharing parameter. Usually caused by power problem. Perform a factory reset on the timer in the room.

If you are experiencing E7 errors on the Manager, Manager G2™, or Manager Pro, this is an indication that the controller is not communicating with the timer or timers in the rooms. Refer to the section on this site for communications errors in either the wired or wireless installations, depending on your configuration.